How to Add FAQs into Your Custom GPT

System Prompt: FAQ + Scoring + Ranking for Any E-Commerce Category

Why This Matters

E-commerce buyers almost always ask the same questions before purchasing: Is this right for me? How much does it cost? Is it safe? Where can I buy it? A Custom GPT can be trained to auto-generate FAQs, score products objectively, and rank them transparently — making your store’s product pages smarter, more trustworthy, and conversion-friendly.

Step 1: Define the FAQ Question Areas

Every FAQ should cover these 10 dimensions:

  1. Suitability for different needs

  2. Budget level (budget, mid-range, premium)

  3. Key features or materials/ingredients

  4. Best for user types (beginner, professional, families, etc.)

  5. When/how to use (timing, context, conditions)

  6. Product comparisons

  7. Common concerns (safety, durability, irritation, etc.)

  8. Value for money

  9. Availability & purchase locations

  10. Pros & cons

Step 2: Attribute Answers to Sources

Answers shouldn’t sound generic. Attribute them clearly to one of these sources:

  • Brand (official claims, instructions)

  • Experts (reviews, professional guidance)

  • Customers (user testimonials, experiences)

Step 3: Apply the Scoring System

Each product gets a multi-dimensional score.

Step 4: Ranking Rule

  • Total score = sum of all dimensions

  • Rank products from highest to lowest

  • Add a justification for the top-ranked products

 

EXAMPLE: Health & Wellness Wearables

 

FREQUENTLY ASKED QUESTIONS

Q: Is this device suitable for daily health tracking as well as fitness training?
A: Apple states the Watch Ultra 3 is designed for both everyday wellness and advanced sport metrics. (Brand)
A: Experts mention Garmin Vivoactive 5 is better tuned for structured training sessions, while still covering wellness basics. (Experts)
A: Customers say Fitbit Sense 2 is easy for everyday use but not as advanced for performance tracking. (Customers)

Q: What budget range do these fall into?
A: Fitbit Sense 2 is generally mid-range (~£220). (Experts)
A: Garmin Vivoactive 5 sits at the same price tier but leans fitness-pro oriented. (Experts)
A: Apple Watch Ultra 3 is premium (~£749). (Brand)

Q: What are the standout features?
A: Apple promotes its Ultra 3 with dive-ready water resistance, dual-frequency GPS, and advanced heart monitoring. (Brand)
A: Garmin Vivoactive 5 earns praise for training metrics, sleep score, and long battery life. (Experts)
A: Fitbit Sense 2 is highlighted by users for stress tracking and ECG readings. (Customers)

Q: Which type of user is each best suited for?
A: Apple Watch Ultra 3 is aimed at explorers, outdoor athletes, and professionals. (Brand)
A: Garmin Vivoactive 5 suits runners and active fitness users at all levels. (Experts)
A: Fitbit Sense 2 works best for casual health-conscious users and beginners. (Customers)

Q: When’s the best time to use them?
A: Customers say Fitbit Sense 2 shines for daily wear, including sleep tracking.
A: Experts recommend Garmin Vivoactive 5 for workouts and recovery tracking.
A: Apple suggests Ultra 3 for rugged conditions, travel, and multi-sport activities.

Q: How do they compare to one another?
A: Experts note Apple Ultra 3 offers unmatched build and features but at high cost.
A: Garmin Vivoactive 5 has superior battery life compared to both Apple and Fitbit.
A: Fitbit Sense 2 is simpler, less powerful but more budget-friendly.

Q: Are there common concerns?
A: Customers report the Fitbit Sense 2 sometimes lags and feels less durable.
A: Experts note Garmin’s interface can be complex but not unsafe.
A: Apple Watch Ultra 3’s main drawback is price, not safety.

Q: Do they represent good value for money?
A: Experts say Fitbit Sense 2 gives strong value for mid-range shoppers.
A: Garmin Vivoactive 5 is also considered excellent value for active users given features vs price.
A: Apple Watch Ultra 3 is often described as expensive but justified for niche professionals.

Q: Where can I purchase them?
A: All three are widely available from Amazon, brand sites, and major retailers like Currys and Argos. (Brand + Experts)

Q: What are the main pros and cons?
A: Fitbit Sense 2 — Pros: stress tracking, comfort; Cons: laggy performance. (Customers)
A: Garmin Vivoactive 5 — Pros: training features, battery; Cons: complex menus. (Experts)
A: Apple Watch Ultra 3 — Pros: rugged build, advanced sensors; Cons: very high price. (Brand + Experts)

 

Scoring Table

 

Ranked List

  1. Garmin Vivoactive 5 (13 pts)
    → Balances affordability, strong fitness features, long battery life, and wide availability. Best choice for most active users.

  2. Apple Watch Ultra 3 (11 pts)
    → Premium powerhouse with unmatched durability and features, but loses points for price. Ideal for pros or outdoor adventurers.

  3. Fitbit Sense 2 (8 pts)
    → Solid entry into health wearables with unique stress tracking, but performance and durability issues keep it behind competitors.

Custom GPT, FAQFrancesca Tabor