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AI-Driven Customer Service in Travel & Hospitality: Booking Assistance, FAQs & Itinerary Support

Nov 21, 2025

AI-Driven Customer Service in Travel & Hospitality: Booking Assistance, FAQs & Itinerary Support

Nov 21, 2025

Nov 21, 2025

Expedia GPT Architecture

Nov 12, 2025

Expedia GPT Architecture

Nov 12, 2025

Nov 12, 2025

From User Prompts to Expedia API Calls: Building a Natural Language Travel Query Framework

Nov 10, 2025

From User Prompts to Expedia API Calls: Building a Natural Language Travel Query Framework

Nov 10, 2025

Nov 10, 2025

Eight Ways I would Improve Expedia GPT: A Product Growth Strategist’s Perspective

Nov 6, 2025

Eight Ways I would Improve Expedia GPT: A Product Growth Strategist’s Perspective

Nov 6, 2025

Nov 6, 2025

Screenshot 2025-11-04 at 22.28.03.png

Nov 4, 2025

How Expedia’s and OpenAI’s Platform Teams Use Metadata, Tagging, and Analytics to Manage Discoverability

Nov 4, 2025

Nov 4, 2025

The Canonical Data Pipeline: Ensuring Truth and Trust in Expedia’s API Ecosystem

Nov 4, 2025

The Canonical Data Pipeline: Ensuring Truth and Trust in Expedia’s API Ecosystem

Nov 4, 2025

Nov 4, 2025

Expedia’s Entity Graph Powers Global Travel

Nov 4, 2025

Expedia’s Entity Graph Powers Global Travel

Nov 4, 2025

Nov 4, 2025

Expedia's Custom GPT End-to-end architecture

Nov 4, 2025

Expedia's Custom GPT End-to-end architecture

Nov 4, 2025

Nov 4, 2025

When Customers Stopped Searching: AI and the Future of Travel Support

Oct 27, 2025

When Customers Stopped Searching: AI and the Future of Travel Support

Oct 27, 2025

Oct 27, 2025

AI Travel Advisor or Concierge

Jul 13, 2025

AI Travel Advisor or Concierge

Jul 13, 2025

Jul 13, 2025